At Borneo Activation, accessible through BorneoActivation.net, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with third-party service providers.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Nature of Our Services
Borneo Activation provides digital activation and renewal services for mobile software tools, including Borneo Schematics.
We collect and process personal information only as reasonably necessary for purposes such as:
- Processing and fulfilling orders
- Delivering digital activation or renewal services
- Providing customer support
- Processing payments
- Preventing fraud and unauthorized transactions
- Maintaining business and transaction records
- Complying with applicable legal and accounting requirements
2. Information We Collect
We may collect information that you voluntarily provide when you:
- Place an order or complete checkout
- Create an account, where applicable
- Contact us for customer support
- Submit an inquiry or otherwise communicate with us
Depending on how you use our website and services, the information we may collect includes:
- Name
- Email address
- Phone number
- Billing information
- Order and transaction details
- Information provided in customer support communications
We only request information that is reasonably necessary for the relevant business purpose.
3. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Deliver activation and renewal services
- Provide customer support and respond to inquiries
- Process payments through third-party payment providers
- Detect and prevent fraud, abuse, and unauthorized transactions
- Maintain order history and internal business records
- Meet applicable legal, tax, and accounting obligations
- Improve our website, services, functionality, and user experience
- Maintain the security and integrity of our website
We do not use your personal information for purposes unrelated to our services unless permitted or required by applicable law.
4. Log Files
Like many websites, Borneo Activation may use log files for security, technical, and analytical purposes.
Information contained in log files may include:
- Internet Protocol (IP) address
- Browser type
- Internet Service Provider (ISP)
- Date and time of access
- Referring and exit pages
- Device or usage information
This information may be used to monitor website security, prevent fraud or abuse, analyze website performance, troubleshoot technical issues, and improve our services.
Where reasonably possible, log information is used in aggregated or non-identifying form. However, technical information such as an IP address may constitute personal information under certain applicable laws.
5. Cookies
Borneo Activation may use cookies and similar technologies to support essential website functionality and improve the user experience.
Cookies may be used to:
- Maintain shopping cart and checkout sessions
- Support website functionality
- Improve website performance and security
- Understand how visitors interact with our website
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website, including shopping cart and checkout features.
6. Payments
Payments may be processed through third-party payment providers, including Upi Payment, depending on the payment method selected by the customer.
When you make a payment, certain information may be provided directly to the applicable payment provider for purposes such as:
- Processing the transaction
- Verifying the payment
- Preventing fraud
- Complying with applicable payment and legal requirements
Borneo Activation does not intentionally store complete payment card details on its own servers.
Payment providers process information according to their own privacy policies and terms. Customers should review the applicable privacy policies of the payment provider they use.
7. Who Has Access to Your Information
Access to personal information is limited to authorized personnel and service providers who require the information for legitimate business purposes.
This may include access necessary for:
- Order processing and fulfillment
- Digital delivery
- Customer support
- Payment-related assistance
- Fraud prevention and security
- Technical and website administration
Access is intended to be limited to the information reasonably necessary to perform the relevant function.
8. Third-Party Service Providers
We may use third-party service providers to help us operate our website and provide our services.
These providers may assist with:
- Payment processing
- Website hosting and technical services
- Digital service delivery
- Website security
- Analytics
- Customer support
Where personal information is shared with service providers, we aim to limit the information shared to what is reasonably necessary for the relevant service.
Third-party providers may process information according to their own privacy policies and terms.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, record keeping, fraud prevention, and compliance with applicable legal, tax, and accounting requirements.
When information is no longer required, we may delete or securely dispose of it, subject to applicable legal obligations.
11. Children’s Information
Our website and services are not knowingly directed toward children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13. If you believe that a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate steps to remove the information where required.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, where legally permitted
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the contact information provided on our website.
We may need to verify your identity before processing certain requests.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or other relevant circumstances.
Any updated version will be posted on this page with a revised Last Updated date. We encourage you to periodically review this page to remain informed about how we handle personal information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Borneo Activation through the contact information provided on our website.
Website: BorneoActivation.net